Skip to content

COVID-19 Response

At Pacific Premier Bank, we consider your safety and that of our employees our highest priority. The spread of the coronavirus (COVID-19) has caused a great deal of uncertainty.  We want you to know that Pacific Premier is one of the strongest banks in the country. Recently ranked as one of America’s Best Banks by Forbes, we have the technology, people, and commitment to continue serving your banking needs during these challenging times. Pacific Premier is an FDIC-insured institution, so you can have peace of mind knowing your money is safe at Pacific Premier.

You can rest assured that we are well prepared to continue operations throughout this pandemic.

{beginAccordion h3 open}

PPP (Paycheck Protection Program) Update

On December 27, 2020, a COVID-19 relief bill was signed into law, which includes another round of funding for Paycheck Protection Program (PPP) loans. Although Pacific Premier has made the decision not to participate in this newest round of PPP loans, we are referring new PPP loan requests to The Loan Source since they are a long-standing SBA lender, and many of our clients have existing PPP loans with The Loan Source.

Learn More

Branch Updates

{openTab}

Our branch locations are enhanced to help ensure the health and safety of our employees and clients.

Pacific Premier Bank follows CDC, state, and/or local guidance with respect to the use of masks. In general, vaccinated persons may enter our branches without a mask. By entering our branch without a mask, you attest that you are fully vaccinated.

Branch Hours — For location hours and details, please visit our locations page.

Bank On the Go

{openTab}

We offer a number of convenient and secure electronic services to help you access your accounts 24/7 outside of our branches. Available services include online banking, mobile banking, mobile deposit, telephone banking, remote deposit capture, ATMs, etc.

Fraud Prevention

Fraudsters are taking advantage of the concern surrounding COVID-19 and increase their criminal efforts. It’s critical now and in the future to be diligent about preventing fraud.

Please note: Do not furnish your personal or account information in response to unsolicited emails, texts or phone calls, even if the communication claims to be from Pacific Premier. We will never ask for your confidential information through unsolicited emails, texts, or phone calls. Access our Pacific Premier Cybersecurity Center for helpful tips and tactics.

IRS Fraud Alerts

COVID-Related Text Message Scam (December 8, 2020)

FDIC Fraud Alerts

FDIC Demands Monetary Gold Cease False Advertising Campaign (March 19, 2020)

Scammers Pretending to be the FDIC (March, 2020)

SBA Fraud Alerts

SBA Programs - Scams and Fraud Alerts (July, 2020)

Health & Safety

We are closely monitoring and adhering to guidance from the Centers for Disease Control and Prevention (CDC) and local health authorities to help prevent the spread of the virus. For more information on how to protect yourself and those around you, please visit the CDC website to view their FAQ on COVID-19.

{endAccordion}

Client Services Team
As we continue monitoring the situation, we’re dedicated to providing high-quality service to our clients and are available to answer any questions about your accounts or banking services at 855.343.4070, M–F 7:00 a.m. – 6:00 p.m. PT, and Saturdays 9:00 a.m. – 1:00 p.m. PT.