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Client Services

Toll free: 855.343.4070

To report a lost or stolen Visa® debit/ATM card:

Call as soon as you realize your card is lost or stolen. If you witness a crime, report it to the police.

During business hours, contact Client Services at 855.343.4070 or after hours call 833.347.4220.

To report a lost or stolen Visa credit card:

  • Personal credit card: 800.558.3424

  • Business credit card: 866.552.8855

  • TIBB credit card (former Grandpoint clients): 800.367.7576