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Last updated January 1, 2023.

Applicable to California Residents Only*

PERSONAL INFORMATION RIGHTS

At Pacific Premier Bank, respecting the privacy of your personal information is important to us.  This notice is adopted to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2022, (“CCPA”).  The CCPA and this notice apply solely to individuals who are California residents.  This notice does not apply to personal information that is either exempted or not covered by the CCPA (for example, personal information collected or disclosed pursuant to the federal Gramm-Leach-Bliley Act or its implementing regulations).

We want you to understand what information we collect and how we use it.  In addition, we want you to know about important rights you have under the CCPA in connection with your personal information.

DEFINITIONS

Let us begin by defining some terms that you will see in this notice.

  • We”, “our”, andus refer to Pacific Premier Bank.
  • You and your refer to a natural person who is a California resident.  
  • Personal Information is information that identifies, relates to, or could reasonably be linked directly or indirectly with a particular individual or household.

All other terms defined in the CCPA or its implementing regulations have the same meanings when used in this notice.

COLLECTION OF PERSONAL INFORMATION

We have collected the following categories of personal information and categories of sensitive personal information about consumers in the preceding twelve (12) months:

“Categories of Personal Information” the categories of personal information we have collected include the following:

  • Identifying Information is information that identifies an individual, such as an individual’s name, alias, birthdate, account name or other similar unique identifier.
  • Associated Information is information that relates to, describes, or can reasonably be associated with a particular individual such as a signature, postal or email address, telephone number, insurance policy number, bank account or card number, and any similar information.
  • Characteristic Information is information related to characteristics of protected classifications under state or federal law, such gender or marital status.
  • Commercial Information is information of a commercial nature, such as records of personal property, products or services purchased or considered, or other purchasing histories.
  • Biometric Information is information related to the measurement or analysis of unique physical or behavioral characteristics, such as a fingerprint or voice pattern.
  • Internet Activity Information is information related to internet or other electronic network activity, such as a search or browsing history, or interactions with a website.
  • Geolocation Information is information or data related to a geographical location, such as a device or Internet Protocol (IP) location.
  • Audio Visual Information is audio, visual, electronic, or similar information.
  • Employment Information is professional or employment-related information, such as employment history or status.
  • Education Information­ is personally identifiable education information that is not publicly available.
  • Inference Information is inferences drawn from any other category of personal information to create a profile about an individual reflecting potential or probable preferences, behavior, abilities, or other similar predispositions.

“Categories of Sensitive Personal Information” the categories of sensitive personal information we have collected include the following:

  • Identification Numbers are any information that reveals an individual’s social security number, driver’s license number, state identification card number, or passport number.
  • Financial Account Credentials are any information that reveals an individual’s account log-in number, financial account number (such as a loan number or deposit account number), debit card number, or credit card number in combination with any required security or access code, password, or credentials which would allow someone to gain access to the account.
  • Precise Geolocation Data is any data that is derived from a device and that is used or intended to be used to locate an individual within a geographic area that is equal to or less than the area of a circle with a radius of 1,850 feet.
  • Background Information is any information that reveals an individual’s racial or ethnic origin.
  • Personal Messages are the contents of an individual’s mail, email, and text messages if the individual is an employee of the Bank, and where the Bank is not the intended recipient of the communication.
  • Health Information is any personal information collected and analyzed concerning an individual’s health if the individual is an employee of the Bank.
  • Processed Biometric Data is any Biometric Information which the Bank performs an operation, set of operations or other procedure on, whether or not by automated means, for the purpose of uniquely identifying an individual

PURPOSES FOR WHICH WE COLLECT PERSONAL INFORMATION

We collect the categories of personal information and categories of sensitive personal information identified above for the following business or commercial purposes:

  • Operational – Providing services for ourselves, our customers or others, including (but not limited to) maintaining and servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, considering applications for employment, carrying out our responsibilities as an employer (such as administering benefits and managing pay and compensation for our employees), engaging in advertising or marketing (except we do not use any of the Categories of Sensitive Personal Information we collect to advertise, or market products or services to consumers), performing analytics, or similar services.
  • Commercial – Activities that advance our commercial or economic interests (e.g., activities that induce customers to obtain or maintain products and services with us) or that enable or effect transactions.
  • Quality Assurance – Activities to achieve, verify, or maintain the quality or safety of a product, service, or equipment that is furnished or controlled by us, or to improve such product, service, or equipment. 
  • Security – Activities to protect against malicious, deceptive, fraudulent, or illegal activity, detect security incidents, or hold the perpetrators of that activity responsible.
  • Debugging – Debugging to identify and repair errors that impair existing or intended functionality.
  • Compliance – Activities to achieve, verify, or maintain compliance with our policies and procedures or applicable legal and regulatory standards.
  • Audit – Auditing compliance with our policies and procedures or applicable legal and regulatory standards.

SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION

We collect the categories of personal information and categories of sensitive personal information from the following sources:

  • Directly from you
  • Credit reporting agencies
  • Our service providers
  • Persons and entities with whom you perform transactions with
  • Your previous employers
  • Your previous educational institutions
  • Government entities
  • Social networks
  • Data brokers

DISCLOSURE OF PERSONAL INFORMATION

We have disclosed personal information about consumers to third parties for a business or commercial purpose in the preceding 12 months. Below is a list of categories of personal information we have disclosed for a business purpose in the preceding 12 months.  For each category, we have also listed our business or commercial purpose for disclosing the information, and the categories of third parties to whom the personal information was disclosed:

Categories of personal information we disclose for a business purpose

Our business or commercial purpose for disclosing the information

Categories of third parties with whom the information was disclosed

Identifying information

Operational, commercial, quality assurance, security, compliance, and audit purposes

Credit reporting agencies, our service providers, and other parties as required or permitted by law

Associated information

Operational, commercial, quality assurance, security, compliance, and audit purposes

Credit reporting agencies, our service providers, and other parties as required or permitted by law

Characteristic information

Compliance and audit purposes

Our service providers and other parties as required or permitted by law

Commercial information

Operational, commercial, quality assurance, security, compliance, audit, and debugging purposes

Credit reporting agencies, our service providers, and other parties as required or permitted by law

Biometric information

Operational, commercial, quality assurance, and security purposes

Our service providers and other parties as required or permitted by law

Internet activity information

Operational, commercial, quality assurance, security, and debugging purposes

Our service providers and other parties as required or permitted by law

Geolocation information

Operational, commercial, quality assurance, and security purposes

Our service providers and other parties as required or permitted by law

Audio visual information

Operational, commercial, quality assurance, and security purposes

Our service providers and other parties as required or permitted by law

Employment information

 

Operational, commercial, quality assurance, and security purposes

Our service providers and other parties as required or permitted by law

Education information

 

 

Operational, commercial, quality assurance, and security purposes

Our service providers and other parties as required or permitted by law

Inference information

Operational, commercial, quality assurance, security, compliance, and audit purposes

Our service providers and other parties as required or permitted by law

SALE OR SHARING OF PERSONAL INFORMATION

We do not and will not sell or share the personal information of consumers to third parties (including personal information of minors under 16 years old).  We have not sold or shared any personal information about consumers in the preceding 12 months for a business or commercial purpose.  

USE OF SENSITIVE PERSONAL INFORMATION

We have not used or disclosed any of the Categories of Sensitive Personal Information for purposes other than those specified as permissible uses as set forth in the CCPA and the implementing regulations adopted by the California Privacy Protection Agency (including how the CCPA and its regulations may be amended from time to time) that do not to trigger a consumer’s right to limit use.

RIGHTS UNDER THE CCPA

California residents have the right to:

  1. Request the following information from us regarding our collection of your personal information:
    • The categories of personal information that we collect, use, disclose, and sell (as applicable);
    • The categories of sources from which personal information is collected;
    • Our business or commercial purpose for collecting, selling or sharing (if applicable) personal information;
    • The categories of third parties to whom your personal information has been disclosed; and
    • The specific pieces of personal information that we have collected about you.
  1. Request the deletion of your personal information collected or maintained by us, subject to exceptions outlined in the CCPA.
  2. Not receive discriminatory treatment from us for the exercise of any privacy rights conferred by the CCPA, including an employee, applicant or independent contractor’s right not to be retaliated against for the exercise of their rights.
  3. Request corrections to inaccurate personal information we maintain about a California resident.
  4. Opt out of the selling or sharing of their personal information, if a business sells or shares their personal information.
  5. Limit the use or disclosure of their sensitive personal information, if a business uses or discloses their sensitive personal information for any reason other than what is specified in the CCPA or its implementing regulations as a permissible use.

HOW TO EXERCISE YOUR RIGHTS

If you wish to exercise your rights and submit a request to know, request to delete, or request to correct you must:

  • Complete the interactive request form available on our website at www.ppbi.com/ccparequests,
  • Call our toll-free number at (855) 343-4070 and provide us with the information needed to complete our request form, or
  • Complete the request form with a Bank representative at any of our California branch locations.

In order to verify your identity in connection with a request, we will require you to provide us with your name, address, and other information about you, your accounts, or transactions that we can use to match with the information we have on file.  The amount and type of information we request may vary depending on the sensitivity of personal information covered by the request.  We may also require you to give us a signed declaration under penalty of perjury that you are the consumer whose personal information is covered by the request.   

In some instances, we may not be able to comply with your request.  For example, we cannot comply with a request if we cannot verify your identify.  Also, we will not provide a social security number, driver’s license or other government issued identification number, account or card number, password or security question and answer, or any specific piece of information if the disclosure presents the possibility of unauthorized access that could result in identity theft or fraud.   

We do not sell or share personal information so the receipt of an opt-out preference signal will not impact how we collect, use or disclose your personal information.

AUTHORIZED AGENT

You may designate an authorized agent to make a request to know, request to correct or request to delete on your behalf by sending written authorization with your original signature to our address at: Pacific Premier Bank, Attn: Client Services, P.O. Box 25171, Santa Ana, CA 92799-9810.  Unless the written authorization is a valid power of attorney created pursuant to California law, we will also require you to provide us with your name, address, and other information about you, your accounts, or transactions that we can use to match with the information we have on file.  The amount and type of information we request may vary depending on the sensitivity of personal information covered by the request. 

CONTACT FOR MORE INFORMATION

If you have any questions or concerns regarding this notice or our privacy practices, you can contact us by calling our toll-free at (855) 343-4070, writing us at: Pacific Premier Bank, Attn: Client Services., P.O. Box 25171, Santa Ana, CA 92799-9810, or stopping by at any of our California branch locations during normal business hours.

*This California Privacy Policy and the rights conferred pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 on January 1, 2023 (collectively, the “CCPA”), applies solely to individuals who are California residents.