Website Encryption Update - January 8, 2018

On January 8, 2018 as part of our commitment to supporting the latest banking technology and security, we are conducting an update to ensure our clients are using the latest and strongest encryption. The website will be undergoing some configuration changes to enforce connectivity using only the best encryption. Because of this, you may need to upgrade from older versions of browsers to a version capable of supporting TLS 1.2. Although Pacific Premier Bank has supported TLS 1.2 for quite some time, ensuring our clients are using the most secure online session possible is our top priority. If you are unable to upgrade, you will get a connection error when attempting to access our website. Please reach out to your IT department and verify your browser is capable of supporting TLS 1.2.

Browsers that currently support TLS 1.2 are:

  • Microsoft Internet Explorer version 11 and later
  • Google Chrome version 60 and later
  • Mozilla Firefox 55 and later
  • Apple Safari 11 and later

Please always remember to update your browsers as the updates not only provide you with new features, but they also provide fixes to known security vulnerabilities.

Frequently Asked Questions


What is TLS?
Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two communicating applications. It's the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network. You may recognize it as a website that uses “https” as a prefix to a web address.

What is the difference between TLS 1.2 and older versions?
Versions prior to TLS 1.2 have been determined to be unsecure after two widely publicized attacks. TLS 1.2 was developed in response to those attacks and the current industry recommended standard is TLS 1.2.

Do I need to do anything if my browser supports TLS 1.2?
No action is required if your browser supports TLS 1.2.

For additional tips and tactics on cybersecurity, visit our CyberSecurity Center.