New Security Upgrade


On October 27, 2014, the www.ppbi.com website will be upgraded to a more secure, stronger encryption technology. Due to this upgrade and in order to provide customers with a more secure online session, the website will no longer support Microsoft Windows XP with the update Service Pack 2 or older. If a customer has this Microsoft Windows Operating system, they may see errors accessing our online banking. Our recommendation is to upgrade to Windows Vista, Windows 7 or Windows 8.


Important Security Information Regarding "Heartbleed"


As has been widely reported, a new web vulnerability named Heartbleed has been disclosed. Pacific Premier Bank has verified our website and online banking is secure. We take every precaution to ensure your personal data is secure.


Unfortunately, many other websites may have been compromised by Heartbleed, allowing an attacker to steal passwords and credit card information from those sites. If there is any possibility that you have used your Pacific Premier Bank Online Banking password on any other website, we encourage you to change your Online Banking password as a precaution against compromised security on other websites. According to reports, popular websites such as Yahoo, have been impacted by this vulnerability. We encourage you to take this opportunity to follow recommended security practices and set up a unique password for your online banking accounts – one that you do not use on other sites. If you have additional questions or concerns, please do not hesitate to contact our Customer Service team at 1-855-343-4070.


Microsoft Windows XP Alert


Effective April 8, 2014, Microsoft will no longer market, support, or provide regular security patches for the Microsoft XP operating system. This means any computers running XP will become highly vulnerable to security risks and viruses. If your computer is running Windows XP, it is recommended that you migrate to Windows Vista, Windows 7 or Windows 8 to safeguard the data on your computer against any security threats and viruses that may result from running XP.